Privacy Policy

Last Updated:October 9, 2025

Our Commitment
The Wounded Healer Inc. is committed to protecting your privacy and handling personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and, where applicable, other international privacy standards.

Information We Collect

• Information you provide: name, email, telephone, mailing address, account details, messages, testimonials, booking and course details, and payment information processed by secure third-party providers.

• Automatically collected data: IP address, browser type, device information, time and date of visits, and pages viewed.

• Cookies and similar technologies: see our Cookie Policy.

• Third-party data: information from service providers we use for email delivery, course hosting, payment processing, scheduling, or analytics.

We do not knowingly collect personal information from children under 13 (or the applicable age of consent in your jurisdiction).

How We Use Personal Information

• To deliver and improve our website, services, and courses.

• To communicate with you regarding bookings, updates, and support.

• To send marketing communications with your consent (you may unsubscribe at any time).

• To perform analytics, maintain security, and comply with legal obligations.

Disclosure of Personal Information
We do not sell personal information. We share it only with:

• Trusted service providers bound by confidentiality and data-protection agreements.

• Professional advisers (for example, accountants or legal counsel).

• Authorities, when required by law or to protect safety or rights.

• Successor entities in a business transaction, subject to equal or stronger protections.

International Transfers
Information may be stored or processed in Canada or other jurisdictions where our service providers operate. By using our services, you consent to these transfers. We implement safeguards consistent with Canadian and international privacy requirements.

Retention
Personal information is retained only as long as necessary for identified purposes, legal obligations, or dispute resolution, after which it is securely deleted or anonymised.

Security
We employ administrative, technical, and physical measures—such as encryption in transit, access controls, and need-to-know access—to protect personal information. No method of electronic storage is entirely secure; please keep your passwords confidential and advise us of any suspected unauthorised use.

Your Rights
You may request access to or correction of your personal information. Where applicable, you may also request deletion, object to processing, or withdraw consent for non-essential uses. We will respond within the time limits set by law.

Marketing Preferences
To stop receiving promotional emails, use the unsubscribe link or contact us directly.

Third-Party Links
Our website may link to or embed third-party services (for example, video players or payment processors). Their privacy practices govern any information collected by them.

Contact for Privacy Enquiries
Privacy Officer, The Wounded Healer Inc.
Website: www.thewoundedhealer.ca
Email: [email protected]